Natural Interaction - A Remedy for the Technology Paradox

awais

The advent of new technology means we are continuously offered
high-tech devices that should make our life more agreeable, safe and
pleasant. Do they succeed? In his book "The Psychology of Everyday
Things", Donald Norman, a leading cognitive psychologist, warns us about
the technology paradox: innovation technology risks making our life
more complex every day. The intention of this warning is to make us
conscious of the importance of 'human-centred design', particularly when
we talk about human-computer interaction.

The aim of Natural Human-Computer Interaction (NHCI) research is to
create new interactive frameworks that integrate human language and
behaviour into tech applications, focusing on the way we live, work, play
and interact with each other. Such frameworks must be easy to use,
intuitive, entertaining and non-intrusive. They must support interaction
with computerized systems without the need for special external input-
output equipment like mice, keyboards, remote control or data gloves.
Instead, these will be replaced by hand gestures, speech, context
awareness and body movement.

An interesting challenge for NHCI is to make such systems
self-explanatory by working on their 'affordance' and introducing simple
and intuitive interaction languages. Ultimately, according to M. Cohen,
"Instead of making computer interfaces for people, it is of more
fundamental value to make people interfaces for computers".

Natural Interaction A Remedy for the Technology Paradox

Natural Interaction A Remedy for the Technology Paradox

Our research team at the Media Integration and Communication Center
(MICC) is working on natural interactive systems that exploit Computer
Vision (CV) techniques. The main advantages of using visual input in this
context are that visual information allows users to communicate with
computerized equipment at a distance, without the need for physical
contact with the equipment to be controlled. Compared to speech
commands, hand gestures are advantageous in noisy environments, in
situations where speech commands would be disturbed, and for
communicating quantitative information and spatial relationships.

We have developed a framework called VIDIFACE to obtain hand
gestures and perform analysis of smart objects (detection and tracking)
in order to understand their position and movement in the interactive
area. VIDIFACE exploits a monochrome camera equipped with a
near-infrared band-pass filter that captures the interaction scene at thirty
frames per second. By using infrared light, the computer vision is less
sensitive to visible light and is therefore robust enough to be used in
public spaces. A chain of image-processing operations is applied in order
to remove noise, adapt to the background and find feature dimensions,
optimized to obtain a real-time flow of execution.

What Kind of Interfaces?
Our early results concerned vertical screens showing multimedia
contents. Users point at a content display in order to access information:
one significant installation is the PointAt system at the Palazzo Medici
Riccardi museum in Florence. It is considered to be a good vanguard
experiment in museum didactics, and has been functioning successfully
since 2004. With the PointAt system, users can view a replica of the
Benozzo Gozzoli fresco 'Cavalcata dei Magi' in the palace chapel, and
request information on the displayed figures simply by pointing at them.
Information is provided to the user in audio.

More recently, we have focused our research on TableTop multi-user
frameworks that exploit table-like horizontal screens. This decision was
effected by the concept of 'affordance'. According to D. Norman, this is
the ability of an object to suggest the correct way in which it should be
used. A table is a natural place to share with other people and can also
be used to hold other objects.

Multi-user systems often involve interfaces that are rich in interactive
actions and multimedia content. Our early solution used richer interaction
languages to develop CV algorithms able to recognize different gestures
and hand postures. However, we observed that such a solution causes an
increasing cognitive load for users, who were forced to learn different
gestures before using the system. This went against the concept of a
self-explanatory system.

Natural Interaction A Remedy for the Technology Paradox

During the last year we have worked on different solutions for developing
new natural interaction frameworks that exploit a minimal set of natural
object-related operations (eg zoom-in for 2D images, zoom and rotate
for 3D objects, open and turn page for books, unroll for foulards and so
on). An interesting result is our Interactive Bookshop, which was recently
prototyped and will soon be installed in the bookshop of Palazzo Medici
Riccardi in Florence to display artistic objects as digital replicas.

Another solution exploits Tangible User Interfaces (TUIs) to enrich
interaction in the case of hinged interfaces. In our implementation of
TUIs, users employ 'smart' physical objects in order to interact with
Tabletop interfaces. Obviously the employment of such objects must be
as intuitive as possible. The TANGerINE project, developed in
collaboration with the Micrel Lab of the University of Bologna, exploits a
'smart cube': a wireless Bluetooth wooden object equipped with sensor
node (tri-axial accelerometer), a vibra motor, an infrared LED matrix on
every face and a microcontroller. We chose a cube once again because
of its clear affordance: users intuitively consider the uppermost face
'active' (as if reading the face of a dice), thus conceiving the object as
able to embody six different actions or roles.